Harold William Webb

John H. Sykes College of Business

The University of Tampa

Box O, 401 West Kennedy Blvd.

Tampa FL 33606-1490

Telephone: 813-257-3967

 Fax: 813-258-7408

e-mail: hwebb@ut.edu

 

 

Education

Ph.D., August 1999, Texas Tech University, Management Information Systems, Dissertation Topic: The Moderating Effects of Information Technology on Knowledge Delivery:  An Examination of Interaction Processes and Learning Outcomes, Advisor: Surya B. Yadav

M.B.A., 1992, Texas Tech University

B.S. in Commerce and Business Administration, 1977, University of Alabama, Accounting

 

Certifications

SAP Certified Business Associate with SAP ERP 6.0, Certificate ID# 7825039, August 20, 2010

 

Professional Experience

2012 – Present

Associate Professor, Information and Technology Management Department, John H. Sykes College of Business, The University of Tampa

2006 – 2012

Chair and Associate Professor, Information and Technology Management Department, John H. Sykes College of Business, The University of Tampa

2003 – 2006

Assistant Professor, Information and Technology Management Department, John H. Sykes College of Business, The University of Tampa

1999 – 2003

Assistant Professor, Information Systems and Decision Science Department, College of Business Administration, University of South Florida

1997 – 1999

Research Fellow, Consortium of Universities of the Washington Metropolitan Area

1997–1998

Adjunct Instructor, Wayland Baptist University

1995 – 1999

Instructor, Information Systems and Quantitative Sciences Department, College of Business Administration, Texas Tech University

 

 

Teaching Experience

The University of Tampa

ITM 619 Enterprise Systems

ITM 616 Electronic Commerce Strategy

ITM 607 Managing Value through Information Systems Technology

ITM 416 Electronic Commerce

ITM 419 Enterprise Architecture and Governance

ITM 419 Enterprise Architecture and Systems Design

ITM 419 Systems Analysis & Design II

ITM 320 Information Technology

ITM 318 Systems Analysis and Design

ITM 319 Business Process Integration using ERP Systems

ITM 220 Information Systems (Honors)

ITM 220 Management Information Systems

ITM 210 Managerial Statistics

GTW 101 & 102 Gateways

TERP10 Integration of Business Processes in SAP ERP

 

University of South Florida

ISM 7912 Doctoral Seminar in IS Organizational Research (teaching team member)

ISM 6480 Electronic Commerce

ISM 6123 Systems Analysis and Design

ISM 3113 Systems Analysis and Design

 

Texas Tech University

ISQS 4349 Information Systems Design

ISQS 4348 Systems Analysis

ISQS 3347 Data Structures and Programming Languages (C++)

 

Wayland Baptist University

MISM 5306/HLAD 5306 Management Information Systems

 

Other Professional Development

SAP Mobile Platform Faculty Workshop, 2013

SAP Business Analytics Faculty Workshop, 2013

SAP Business ByDesign Faculty Workshop, 2011

SAP TERP10 Faculty Workshop, 2010

SAP Netweaver Faculty Workshops, 2009, 2010, 2011

SAP Business Process Integration Faculty Workshop, 2009

SAP ERP Simulation Game Faculty Workshop, certified by HEC Montreal to teach ERPSim Game, 2008

SAP ERP Introductory Faculty Workshop, 2008

Oracle Designer Workshop, 2000

 

Research Publications

Refereed Journal Articles

Veltri, N. F., Webb, H. W., Matveev, A. G., & Zapatero, E. G., 2011, “Curriculum Mapping as a Tool for Continuous Improvement of IS Curriculum,” Journal of Information Systems Education, 22:1, pp. 31-42.

Cohen C.F., Birkin S. J., Cohen M. E., Garfield M. J., & Webb H.W. Spring 2006, “Managing Conflict during an Organizational Acquisition,” Conflict Resolution Quarterly, 23:2, pp. 317-331.

Webb, H. W., Gill, T. G., & Poe, G., 2005, " Teaching with the Case Method On-Line: Pure vs. Hybrid Approaches," Decision Sciences Journal for Innovative Education, 3:2, pp. 223-250.

 

Webb, H. W. & Webb, L. A., 2004, "SiteQual: An Integrated Measure of Web Site Quality," Journal of Enterprise Information Management, 17:6, pp. 430-440.

 

LeRouge, C. & Webb, H. W., 2004, “Appropriating Enterprise Resource Planning Systems in Colleges of Business: Extending Adaptive Structuration Theory for Testability”, Journal of Information Systems Education, 15:3, pp. 315-326.

 

Cohen, C. F., Garfield, M. J., Birkin, S. J., & Webb, H. W., 2004, "Managing Conflict in Software Testing: Lessons from the Field," Communications of the ACM, 47:1, pp. 76 - 81.

 

Books and Learning Software Content

Webb, H.W & Webb, L.A., 2010, Information Systems Fundamentals for Managers, Ivy Software, Manquin, VA.

 

Webb, H.W & Webb, L.A., 2010, Interactive Software for Information Systems Fundamentals for Managers, Ivy Software, Manquin, VA.

 

Webb, H.W & Webb, L.A., 2010, Online Test for Information Systems Fundamentals for Managers, Ivy Software, Manquin, VA.

 

Refereed Technical Reports

Dodge, G. E., Webb, H. W. & Christ, R. E., 1999, "Digitization and Battle Command:  Lessons from the Management Sciences and Business," Technical Report 1091, United States Army Research Institute for the Behavioral and Social Sciences, February 1999.

 

Peer Reviewed Book Chapters

Webb, H., 2015, “Modeling Academic ERP Issues and Innovations with AST”, in Encyclopedia of Information Science and Technology 3d, M. Khosrow-Pour (Ed.), Hershey, PA: Idea Group, pp 853-863.

 

Webb, H., & Webb, L., 2011,  “Achieving Business Agility through Service-Oriented Architecture Enhanced ERP Systems” in Readings on Enterprise Resource Planning, Léger, Pellerin, Babin, and Robert (Ed.), Montreal, Quebec,  ERPSim Lab @ HEC Montreal, pp. 129-139.

 

Veltri, N., Webb, H.W & Papp, R., 2010, “GETSMART: An Academic‑Industry Partnership to Encourage Female Participation in Math, Science and Technology Careers,” in Women in Engineering, Science and Technology: Education and Career Challenges, Cater‑Steel, A., (Ed), Hershey, PA, IGI Global, pp. 56-77.

 

Webb, H., & LeRouge, C., 2009, “Modeling ERP Academic Deployment via Adaptive Structuration Theory”, in Encyclopedia of Information Science and Technology 2ed, M. Khosrow-Pour (Ed.), Hershey, PA: Idea Group, pp 2638-2645.

 

LeRouge, C. & Webb, H. W., 2006, “Managing Training in a Technology Context,” in IT Workers: Human Capital Issues in a Knowledge-Based Environment, F. Niederman & T. A. Ferrattt (Ed.), Greenwich, CT, Information Age, pp. 363-386.

 

LeRouge, C. & Webb, H. W., 2005, “Modeling ERP Academic Deployment via AST”, in Encyclopedia of Information Science and Technology, M. Khosrow-Pour (Ed.), Hershey, PA: Idea Group, pp. 1989-1995.

 

Webb, H. W. & Yadav, S. B., 2003, "Quality Factors for DMSS Assessment: An Application of Research Frameworks," in Decision Making Support Systems: Achievements, Trends and Challenges for the New Decade, M. Mora, G. Forgionne, & J. Gupta (Ed.), Hershey, PA: Idea Group, pp. 272-286.

 

LeRouge, C. & Webb, H. W., 2002, "Theoretical Foundations for Technology Partnerships: An Adaptive Structuration Framework," in Managing IT/Community Partnerships in the 21st Century, J. Lazar (Ed.), Hershey, PA: Idea Group, pp. 178-203.

 

Refereed Proceedings

Nelson, K.R. & Webb, H.W. “Exploring Student Perceptions of an Electronic Textbook, a TAM Perspective” Proceedings of the Americas Conference on Information Systems 2007, (August 2007), pp.1-9.

 

Couturier, G, Nelson, K., Webb, H. W., & Webb, L., 2007, “Redesigning an Introductory IS Course as a Recruiting Tool for IS Majors” Proceedings of the Southern Association for Information Systems 2007 Conference.

 

Webb, H. W. & Webb, L. A., 2005, “Dimensions of Learning Interaction in the IT-Supported Classroom,” Southern Association for Information Systems 2005 Conference, Feb 2005.

 

C.F. Cohen, S. J. Birkin, M. E. Cohen, M. J. Garfield, & H.W. Webb, 2004, “Conflict during Organizational Change:  Acquisition of a Software Development Firm,” 10th International Conference on Industry, Engineering, and Management, Cocoa Beach, Florida, March 15-17, 2004.

 

LeRouge, C. & Webb, H. W., 2003, "Managing Training in a Technology Context," Proceedings of the 2003 SIGMIS conference on Freedom in Philadelphia: Leveraging Differences and Diversity in the IT Workforce, April 10-12, 2003, pp. 98 - 103.

 

Webb, H. W. & Webb, L. A., 2002, "Business to Consumer Electronic Commerce Website Quality an Analysis of Quality Factors," Proceedings of the 8th Americas Conference on Information Systems, pp. 340-347.

 

Cohen, C. F., Garfield, M. J., Birkin, S. J., & Webb, H. W., 2002, "Causes and Consequences of Conflict in Software Testing: A Pilot Study," Proceedings of the 2002 International conference of the Global Business and Technology Association, June 25-29, 2002.

 

Webb, H. W. & Webb, L. A. 2001, "Business to Consumer Electronic Commerce Website Quality: Integrating Information and Service Dimensions," Proceedings of the 7th Americas Conference on Information Systems.

 

LeRouge, C. & Webb, H. W., 2001, "An Adaptive Structuration Framework for Inter-organizational Social Informatics: Appropriating Advanced Information Technologies in Industry/Academic Collaborations," Proceedings of the 2001 Information Resources Management Association International Conference, pp. 626-629.

 

Dodge, G. E., Webb, H. W., & Christ, R. E., 1998, "Individual and Collective Effects of Information Technology: Implications for Army Battle Command." Southern Academy of Management Proceedings, 1998.

 

Webb, H. W., 1998, "A Conceptual Framework for Electronic Knowledge Delivery:  A Contingency Approach for Achieving Learning Outcomes," Proceedings of the Americas Conference on Information Systems, pp. 1097-1099.

 

Webb, H. W., 1997, "Information System Requirements Determination Processes Under Conditions of High Task and System Complexity:  Toward a Model of User Participation," Proceedings of the Americas Conference on Information Systems, August 1997, pp. 934-936.

 

Presentations

Webb, H.W. & Webb, L.A., 2014, “Empowering University Students through SAP Certification,” Quarterly Meeting of the Florida Chapter of the Americas SAP User Group (ASUG), Plantation FL, Nov 14, 2014.

 

Webb, H.W. & Webb, L.A., 2014, “Experiential Education using SAP at the University of Tampa (Mobile, Portals, & VC),” Quarterly Meeting of the Florida Chapter of the Americas SAP User Group (ASUG), Tampa FL, Jun 18, 2014.

 

Webb, H.W. & Webb, L.A., 2013, “Training Tomorrow’s Workers Today: Bringing Relevance to the Classroom Using SAP,” Quarterly Meeting of the Florida Chapter of the Americas SAP User Group (ASUG), Tampa FL, Jun 24, 2013.

 

Birkin, S. J., Cohen, C. F., Garfield, M. J., & Webb, H. W., 2002, "The Impact of Organizational and Group Factors on Software Testing Outcomes," Proceedings of the 33rd Annual Meeting of the Decision Sciences Institute, San Diego, Nov 23-26, 2002.

 

Webb, H. W. and Collins, R. W., 2002, “Investigating Behavioral Factors Affecting Software Testing: A Test Bed Approach,” First International Symposium on Research Methods, Las Vegas, Nevada, April 3, 2002.

 

Garfield, M. & Webb, H., 2001, "Software Testing Engineers - Identity of Self and Defining their In-group and Out-group," The IFIP 8.2 Working Group on Information Systems in Organizations: Organizations and Society in Information Systems (OASIS) 2001 Workshop, New Orleans, December 16, 2001. 

 

Teaching Cases & Notes

Webb, H. W., 2003. “University Retail Food Service Vendor Account Payable System,” in Systems Analysis and Design Casebook on CD-Rom: Cases for Structured and Object-Oriented Methods, J. Trower and L. Raccuia (eds.), Hoboken, NJ: Wiley.

 

Webb, H. W., 2003.  “Showtime Sound & Lighting (SSL) Inc.,” in Systems Analysis and Design Casebook on CD-Rom: Cases for Structured and Object-Oriented Methods, J. Trower and L. Raccuia (eds.), Hoboken, NJ: Wiley.

 

Webb, H. W., 2003.  “Sun Coast Integrators Inc. Computer Service Support System,” in Systems Analysis and Design Casebook on CD-Rom: Cases for Structured and Object-Oriented Methods, J. Trower and L. Raccuia (eds.), Hoboken, NJ: Wiley.

 

Webb, H. W., 2003. “Teaching Note: University Retail Food Service Vendor Account Payable System,” in Systems Analysis and Design Casebook on CD-Rom: Cases for Structured and Object-Oriented Methods, J. Trower and L. Raccuia (eds.), Hoboken, NJ: Wiley.

 

Webb, H. W., 2003. “Teaching Note: Sound & Lighting (SSL) Inc.” in Systems Analysis and Design Casebook on CD-Rom: Cases for Structured and Object-Oriented Methods, J. Trower and L. Raccuia (eds.), Hoboken, NJ: Wiley.

 

Webb, H. W., 2003. “Teaching Note: Sun Coast Integrators Inc. Computer Service Support System,” in Systems Analysis and Design Casebook on CD-Rom: Cases for Structured and Object-Oriented Methods, J. Trower and L. Raccuia (eds.), Hoboken, NJ: Wiley.

 

Other Publications

Webb, H. W., 1998, "Electronic Knowledge Delivery: Toward a Research Framework," INFORMS MIS Interfaces Newsletter.

 

Webb, H. W., 1994, "Concepts and Technology for the Soldier," Infantry, Vol. 84, No. 4, July-August, pp. 15-16.

 

Service and Honors

University Service Activities

Chair, Instructional Technology Advisory Committee, The University of Tampa, 2005 – 2006, 2012 - present

MSDN Academic Alliance Program Administrator, ITM Department, The University of Tampa, 2004 - Present

Microsoft Dynamics Academic Alliance Program Administrator, ITM Department, The University of Tampa, 2006- Present

Member, Sykes College of Business Graduate Curriculum Committee, 2013 – 2015

Member, University of Tampa ERP Task Force, 2014 - Present

SAP University Alliance Program Coordinator for the College of Business, Fall 2012

Chair, Information and Technology Management Department, June 2006 – May 2012

Chair, 2009 Summer Graduate Task Force (MBA redesign), 2009

Member Faculty Senate Executive Committee, The University of Tampa, 2008-2009

Member Faculty Senate, The University of Tampa, 2008 - 2009

Chapter Advisor, UT Association for Computing Machinery (ACM) Student Chapter, 2006-2008

Member, College of Business Tenure and Promotion Committee, 2007-2009

Member, UT Online Course Evaluation Committee, The University of Tampa, 2007-2008

MBA Curriculum Redesign Task Force, The University of Tampa, 2005

Instructional Technology Advisory Committee, The University of Tampa, 2004 - 2005

Admissions Policy Committee, The University of Tampa, 2003- 2005

Admissions Subcommittee, The University of Tampa, 2003- 2005

Technology Committee, College of Business, The University of Tampa, 2003- 2006

Department Coordinator for Systems Analysis and Design Courses, USF, 2001-2003

USF Faculty Senate, 2001-2003

USF Faculty Senate Committee on Committees, 2001-2002

Chair, IS/DS Dept Scholarship Committee, USF, 2000 - 2002

Member, College of Business Administration Scholarship Committee, USF, 2000- 2002

Representative, College of Business Administration Dean's Search Committee, Texas Tech University, 1997-1998

 

Professional Service Activities:

Vice President, Tampa Bay Technology Leadership Association, 2007 - 2014

Secretary, Tampa Bay Technology Leadership Association, 2004 – 2007, 2014 - Present

Member, Tampa Bay Technology Leadership Association, 2002 -Present

Member IBM Academic Alliance

Reviewer for ERPSim Testbank, HEC Montreal 2010

Reviewer for SAIS Conference 2005

Member Program Committee IRMA 2003 Conference

Reviewer for IRMA Conference 2003

Reviewer for multiple AMCIS conferences

Reviewer for Idea Group Publishing

Reviewer for Information Age Publishing

Reviewer for Human Resources Management Journal

Reviewer for Decision Support Systems Journal

Reviewer for Journal of Strategic Information Systems

Reviewer for Journal of Information Systems Education

Reviewer for Journal of Information Technology Case and Applications Research

Member, Association for Information Systems (AIS)

Member, Association for Computing Machinery (ACM)

Member, INFORMS

Member, Decision Sciences Institute

 

Community Service Activities:

Secretary, Grand Central at Kennedy Resident Condominium Association, 2013 - present

President, Magnolia Trace Homeowners Association, 2004- 2006

Treasurer, Magnolia Trace Homeowners Association, 2003- 2004

Sound, Projection, & Lighting Team, St. James UMC, 2000- 2008

Member, St. James UMC, Technology Team, 2006-2008

Member, St. James UMC, Office Support Systems Committee, 2000-2001

 

Honors and Awards:

John H. Sykes College of Business Outstanding Service Award, 2013

John H. Sykes College of Business Outstanding Service Award, 2009

John H. Sykes College of Business Excellence in Scholarship Award, 2006

AMCIS 2002 Best Paper Award, E-Commerce Systems and Issues Track

Area of ISQS, Scholarship Recipient, 1996

Phi Kappa Phi, 1992

Beta Gamma Sigma, 1992