Harold William Webb
John H. Sykes College of Business
The University of Tampa
Box O, 401 West Kennedy Blvd.
Tampa FL 33606-1490
Telephone: 813-257-3967
Fax: 813-258-7408
e-mail: hwebb@ut.edu
Education
Ph.D., August 1999, Texas Tech University, Management Information Systems, Dissertation Topic: The Moderating Effects of Information Technology on Knowledge Delivery: An Examination of Interaction Processes and Learning Outcomes, Advisor: Surya B. Yadav
M.B.A., 1992, Texas Tech University
B.S. in Commerce and Business Administration, 1977, University of Alabama, Accounting
Certifications
SAP Certified Business Associate with SAP ERP 6.0, Certificate ID# 7825039, August 20, 2010
Professional Experience
2012 – Present
Associate Professor, Information and Technology Management Department, John H. Sykes College of Business, The University of Tampa
2006 – 2012
Chair and Associate Professor, Information and Technology Management Department, John H. Sykes College of Business, The University of Tampa
2003 – 2006
Assistant Professor, Information and Technology Management Department, John H. Sykes College of Business, The University of Tampa
1999 – 2003
Assistant Professor, Information Systems and Decision Science Department, College of Business Administration, University of South Florida
1997 – 1999
Research Fellow, Consortium of Universities of the Washington Metropolitan Area
1997–1998
Adjunct Instructor, Wayland Baptist University
1995 – 1999
Instructor, Information Systems and Quantitative Sciences Department, College of Business Administration, Texas Tech University
Teaching Experience
The University of Tampa
ITM 619 Enterprise Systems
ITM 616 Electronic Commerce Strategy
ITM 607 Managing Value through Information Systems Technology
ITM 416 Electronic Commerce
ITM 419 Enterprise Architecture and Governance
ITM 419 Enterprise Architecture and Systems Design
ITM 419 Systems Analysis & Design II
ITM 320 Information Technology
ITM 318 Systems Analysis and Design
ITM 319 Business Process Integration using ERP Systems
ITM 220 Information Systems (Honors)
ITM 220 Management Information Systems
ITM 210 Managerial Statistics
GTW 101 & 102 Gateways
TERP10 Integration of Business Processes in SAP ERP
University of South Florida
ISM 7912 Doctoral Seminar in IS Organizational Research (teaching team member)
ISM 6480 Electronic Commerce
ISM 6123 Systems Analysis and Design
ISM 3113 Systems Analysis and Design
Texas Tech University
ISQS 4349 Information Systems Design
ISQS 4348 Systems Analysis
ISQS 3347 Data Structures and Programming Languages (C++)
Wayland Baptist University
MISM 5306/HLAD 5306 Management Information Systems
Other Professional Development
SAP Mobile Platform Faculty Workshop, 2013
SAP Business Analytics Faculty Workshop, 2013
SAP Business ByDesign Faculty Workshop, 2011
SAP TERP10 Faculty Workshop, 2010
SAP Netweaver Faculty Workshops, 2009, 2010, 2011
SAP Business Process Integration Faculty Workshop, 2009
SAP ERP Simulation Game Faculty Workshop, certified by HEC Montreal to teach ERPSim Game, 2008
SAP ERP Introductory Faculty Workshop, 2008
Oracle Designer Workshop, 2000
Research Publications
Refereed Journal Articles
Veltri, N. F., Webb, H. W., Matveev, A. G., & Zapatero, E. G., 2011, “Curriculum Mapping as a Tool for Continuous Improvement of IS Curriculum,” Journal of Information Systems Education, 22:1, pp. 31-42.
Cohen C.F., Birkin S. J., Cohen M. E., Garfield M. J., & Webb H.W. Spring 2006, “Managing Conflict during an Organizational Acquisition,” Conflict Resolution Quarterly, 23:2, pp. 317-331.
Webb, H. W., Gill, T. G., & Poe, G., 2005, " Teaching with the Case Method On-Line: Pure vs. Hybrid Approaches," Decision Sciences Journal for Innovative Education, 3:2, pp. 223-250.
Webb, H. W. & Webb, L. A., 2004, "SiteQual: An Integrated Measure of Web Site Quality," Journal of Enterprise Information Management, 17:6, pp. 430-440.
LeRouge, C. & Webb, H. W., 2004, “Appropriating Enterprise Resource Planning Systems in Colleges of Business: Extending Adaptive Structuration Theory for Testability”, Journal of Information Systems Education, 15:3, pp. 315-326.
Cohen, C. F., Garfield, M. J., Birkin, S. J., & Webb, H. W., 2004, "Managing Conflict in Software Testing: Lessons from the Field," Communications of the ACM, 47:1, pp. 76 - 81.
Books and Learning Software Content
Webb, H.W & Webb, L.A., 2010, Information Systems Fundamentals for Managers, Ivy Software, Manquin, VA.
Webb, H.W & Webb, L.A., 2010, Interactive Software for Information Systems Fundamentals for Managers, Ivy Software, Manquin, VA.
Webb, H.W & Webb, L.A., 2010, Online Test for Information Systems Fundamentals for Managers, Ivy Software, Manquin, VA.
Refereed Technical Reports
Dodge, G. E., Webb, H. W. & Christ, R. E., 1999, "Digitization and Battle Command: Lessons from the Management Sciences and Business," Technical Report 1091, United States Army Research Institute for the Behavioral and Social Sciences, February 1999.
Peer Reviewed Book Chapters
Webb, H., 2015, “Modeling Academic ERP Issues and Innovations with AST”, in Encyclopedia of Information Science and Technology 3d, M. Khosrow-Pour (Ed.), Hershey, PA: Idea Group, pp 853-863.
Webb, H., & Webb, L., 2011, “Achieving Business Agility through Service-Oriented Architecture Enhanced ERP Systems” in Readings on Enterprise Resource Planning, Léger, Pellerin, Babin, and Robert (Ed.), Montreal, Quebec, ERPSim Lab @ HEC Montreal, pp. 129-139.
Veltri, N., Webb, H.W & Papp, R., 2010, “GETSMART: An Academic‑Industry Partnership to Encourage Female Participation in Math, Science and Technology Careers,” in Women in Engineering, Science and Technology: Education and Career Challenges, Cater‑Steel, A., (Ed), Hershey, PA, IGI Global, pp. 56-77.
Webb, H., & LeRouge, C., 2009, “Modeling ERP Academic Deployment via Adaptive Structuration Theory”, in Encyclopedia of Information Science and Technology 2ed, M. Khosrow-Pour (Ed.), Hershey, PA: Idea Group, pp 2638-2645.
LeRouge, C. & Webb, H. W., 2006, “Managing Training in a Technology Context,” in IT Workers: Human Capital Issues in a Knowledge-Based Environment, F. Niederman & T. A. Ferrattt (Ed.), Greenwich, CT, Information Age, pp. 363-386.
Webb, H. W. & Yadav, S. B., 2003, "Quality Factors for DMSS Assessment: An Application of Research Frameworks," in Decision Making Support Systems: Achievements, Trends and Challenges for the New Decade, M. Mora, G. Forgionne, & J. Gupta (Ed.), Hershey, PA: Idea Group, pp. 272-286.
LeRouge, C. & Webb, H. W., 2002, "Theoretical Foundations for Technology Partnerships: An Adaptive Structuration Framework," in Managing IT/Community Partnerships in the 21st Century, J. Lazar (Ed.), Hershey, PA: Idea Group, pp. 178-203.
Refereed Proceedings
Nelson, K.R. & Webb, H.W. “Exploring Student Perceptions of an Electronic Textbook, a TAM Perspective” Proceedings of the Americas Conference on Information Systems 2007, (August 2007), pp.1-9.
Couturier, G, Nelson, K., Webb, H. W., & Webb, L., 2007, “Redesigning an Introductory IS Course as a Recruiting Tool for IS Majors” Proceedings of the Southern Association for Information Systems 2007 Conference.
Webb, H. W. & Webb, L. A., 2005, “Dimensions of Learning Interaction in the IT-Supported Classroom,” Southern Association for Information Systems 2005 Conference, Feb 2005.
C.F. Cohen, S. J. Birkin, M. E. Cohen, M. J. Garfield, & H.W. Webb, 2004, “Conflict during Organizational Change: Acquisition of a Software Development Firm,” 10th International Conference on Industry, Engineering, and Management, Cocoa Beach, Florida, March 15-17, 2004.
LeRouge, C. & Webb, H. W., 2003, "Managing Training in a Technology Context," Proceedings of the 2003 SIGMIS conference on Freedom in Philadelphia: Leveraging Differences and Diversity in the IT Workforce, April 10-12, 2003, pp. 98 - 103.
Webb, H. W. & Webb, L. A., 2002, "Business to Consumer Electronic Commerce Website Quality an Analysis of Quality Factors," Proceedings of the 8th Americas Conference on Information Systems, pp. 340-347.
Cohen, C. F., Garfield, M. J., Birkin, S. J., & Webb, H. W., 2002, "Causes and Consequences of Conflict in Software Testing: A Pilot Study," Proceedings of the 2002 International conference of the Global Business and Technology Association, June 25-29, 2002.
Webb, H. W. & Webb, L. A. 2001, "Business to Consumer Electronic Commerce Website Quality: Integrating Information and Service Dimensions," Proceedings of the 7th Americas Conference on Information Systems.
LeRouge, C. & Webb, H. W., 2001, "An Adaptive Structuration Framework for Inter-organizational Social Informatics: Appropriating Advanced Information Technologies in Industry/Academic Collaborations," Proceedings of the 2001 Information Resources Management Association International Conference, pp. 626-629.
Dodge, G. E., Webb, H. W., & Christ, R. E., 1998, "Individual and Collective Effects of Information Technology: Implications for Army Battle Command." Southern Academy of Management Proceedings, 1998.
Webb, H. W., 1998, "A Conceptual Framework for Electronic Knowledge Delivery: A Contingency Approach for Achieving Learning Outcomes," Proceedings of the Americas Conference on Information Systems, pp. 1097-1099.
Webb, H. W., 1997, "Information System Requirements Determination Processes Under Conditions of High Task and System Complexity: Toward a Model of User Participation," Proceedings of the Americas Conference on Information Systems, August 1997, pp. 934-936.
Presentations
Webb, H.W. & Webb, L.A., 2014, “Empowering University Students through SAP Certification,” Quarterly Meeting of the Florida Chapter of the Americas SAP User Group (ASUG), Plantation FL, Nov 14, 2014.
Webb, H.W. & Webb, L.A., 2014, “Experiential Education using SAP at the University of Tampa (Mobile, Portals, & VC),” Quarterly Meeting of the Florida Chapter of the Americas SAP User Group (ASUG), Tampa FL, Jun 18, 2014.
Webb, H.W. & Webb, L.A., 2013, “Training Tomorrow’s Workers Today: Bringing Relevance to the Classroom Using SAP,” Quarterly Meeting of the Florida Chapter of the Americas SAP User Group (ASUG), Tampa FL, Jun 24, 2013.
Birkin, S. J., Cohen, C. F., Garfield, M. J., & Webb, H. W., 2002, "The Impact of Organizational and Group Factors on Software Testing Outcomes," Proceedings of the 33rd Annual Meeting of the Decision Sciences Institute, San Diego, Nov 23-26, 2002.
Webb, H. W. and Collins, R. W., 2002, “Investigating Behavioral Factors Affecting Software Testing: A Test Bed Approach,” First International Symposium on Research Methods, Las Vegas, Nevada, April 3, 2002.
Garfield, M. & Webb, H., 2001, "Software Testing Engineers - Identity of Self and Defining their In-group and Out-group," The IFIP 8.2 Working Group on Information Systems in Organizations: Organizations and Society in Information Systems (OASIS) 2001 Workshop, New Orleans, December 16, 2001.
Teaching Cases & Notes
Webb, H. W., 2003. “University Retail Food Service Vendor Account Payable System,” in Systems Analysis and Design Casebook on CD-Rom: Cases for Structured and Object-Oriented Methods, J. Trower and L. Raccuia (eds.), Hoboken, NJ: Wiley.
Webb, H. W., 2003. “Showtime Sound & Lighting (SSL) Inc.,” in Systems Analysis and Design Casebook on CD-Rom: Cases for Structured and Object-Oriented Methods, J. Trower and L. Raccuia (eds.), Hoboken, NJ: Wiley.
Webb, H. W., 2003. “Sun Coast Integrators Inc. Computer Service Support System,” in Systems Analysis and Design Casebook on CD-Rom: Cases for Structured and Object-Oriented Methods, J. Trower and L. Raccuia (eds.), Hoboken, NJ: Wiley.
Webb, H. W., 2003. “Teaching Note: University Retail Food Service Vendor Account Payable System,” in Systems Analysis and Design Casebook on CD-Rom: Cases for Structured and Object-Oriented Methods, J. Trower and L. Raccuia (eds.), Hoboken, NJ: Wiley.
Webb, H. W., 2003. “Teaching Note: Sound & Lighting (SSL) Inc.” in Systems Analysis and Design Casebook on CD-Rom: Cases for Structured and Object-Oriented Methods, J. Trower and L. Raccuia (eds.), Hoboken, NJ: Wiley.
Webb, H. W., 2003. “Teaching Note: Sun Coast Integrators Inc. Computer Service Support System,” in Systems Analysis and Design Casebook on CD-Rom: Cases for Structured and Object-Oriented Methods, J. Trower and L. Raccuia (eds.), Hoboken, NJ: Wiley.
Other Publications
Webb, H. W., 1998, "Electronic Knowledge Delivery: Toward a Research Framework," INFORMS MIS Interfaces Newsletter.
Webb, H. W., 1994, "Concepts and Technology for the Soldier," Infantry, Vol. 84, No. 4, July-August, pp. 15-16.
Service and Honors
University Service Activities
Chair, Instructional Technology Advisory Committee, The University of Tampa, 2005 – 2006, 2012 - present
MSDN Academic Alliance Program Administrator, ITM Department, The University of Tampa, 2004 - Present
Microsoft Dynamics Academic Alliance Program Administrator, ITM Department, The University of Tampa, 2006- Present
Member, Sykes College of Business Graduate Curriculum Committee, 2013 – 2015
Member, University of Tampa ERP Task Force, 2014 - Present
SAP University Alliance Program Coordinator for the College of Business, Fall 2012
Chair, Information and Technology Management Department, June 2006 – May 2012
Chair, 2009 Summer Graduate Task Force (MBA redesign), 2009
Member Faculty Senate Executive Committee, The University of Tampa, 2008-2009
Member Faculty Senate, The University of Tampa, 2008 - 2009
Chapter Advisor, UT Association for Computing Machinery (ACM) Student Chapter, 2006-2008
Member, College of Business Tenure and Promotion Committee, 2007-2009
Member, UT Online Course Evaluation Committee, The University of Tampa, 2007-2008
MBA Curriculum Redesign Task Force, The University of Tampa, 2005
Instructional Technology Advisory Committee, The University of Tampa, 2004 - 2005
Admissions Policy Committee, The University of Tampa, 2003- 2005
Admissions Subcommittee, The University of Tampa, 2003- 2005
Technology Committee, College of Business, The University of Tampa, 2003- 2006
Department Coordinator for Systems Analysis and Design Courses, USF, 2001-2003
USF Faculty Senate, 2001-2003
USF Faculty Senate Committee on Committees, 2001-2002
Chair, IS/DS Dept Scholarship Committee, USF, 2000 - 2002
Member, College of Business Administration Scholarship Committee, USF, 2000- 2002
Representative, College of Business Administration Dean's Search Committee, Texas Tech University, 1997-1998
Professional Service Activities:
Vice President, Tampa Bay Technology Leadership Association, 2007 - 2014
Secretary, Tampa Bay Technology Leadership Association, 2004 – 2007, 2014 - Present
Member, Tampa Bay Technology Leadership Association, 2002 -Present
Member IBM Academic Alliance
Reviewer for ERPSim Testbank, HEC Montreal 2010
Reviewer for SAIS Conference 2005
Member Program Committee IRMA 2003 Conference
Reviewer for IRMA Conference 2003
Reviewer for multiple AMCIS conferences
Reviewer for Idea Group Publishing
Reviewer for Information Age Publishing
Reviewer for Human Resources Management Journal
Reviewer for Decision Support Systems Journal
Reviewer for Journal of Strategic Information Systems
Reviewer for Journal of Information Systems Education
Reviewer for Journal of Information Technology Case and Applications Research
Member, Association for Information Systems (AIS)
Member, Association for Computing Machinery (ACM)
Member, INFORMS
Member, Decision Sciences Institute
Community Service Activities:
Secretary, Grand Central at Kennedy Resident Condominium Association, 2013 - present
President, Magnolia Trace Homeowners Association, 2004- 2006
Treasurer, Magnolia Trace Homeowners Association, 2003- 2004
Sound, Projection, & Lighting Team, St. James UMC, 2000- 2008
Member, St. James UMC, Technology Team, 2006-2008
Member, St. James UMC, Office Support Systems Committee, 2000-2001
Honors and Awards:
John H. Sykes College of Business Outstanding Service Award, 2013
John H. Sykes College of Business Outstanding Service Award, 2009
John H. Sykes College of Business Excellence in Scholarship Award, 2006
AMCIS 2002 Best Paper Award, E-Commerce Systems and Issues Track
Area of ISQS, Scholarship Recipient, 1996
Phi Kappa Phi, 1992
Beta Gamma Sigma, 1992